Finity's MemberWell offers a full spectrum of support, taking care of every aspect of member engagement and rewards.

   Closed-loop member engagement

• Finity tracks member engagement through the entire member journey and updates our engagement efforts based on member preference, making sure that member communication is as effective as possible.

  Robust catalog featuring thousands of rewards

• Our catalog lets members choose from hundreds of healthy items. After members place their order, their items are shipped right to their door in your health plan-branded packaging!

 
  In-house productions facility

• Finity operates one of the largest production centers in the state of Oregon, and ships to members all over the country. We offer returned mail processing, address cleaning, and access to bulk shipping discounts from USPS.

  Full creative agency services

• Finity's in-house creative team designs and creates attention-grabbing member communications that adhere to your brand standards as well as state and federal guidelines. Additionally, our creative team is capable of creating anything you need from special projects to full-scale campaigns. 

  Dedicated, peer-based call center

• Our call center is staffed with dedicated, full-time, bilingual employees trained to help members with any aspect of the rewards program. For issues outside the program, Finity can conduct warm transfers to your member help line.

 
  Superior Health Plan Analytics

• In addition to regular monthly reporting on key program metrics, Finity gives clients deep insight into their program with an online, real-time administrator portal.

  Integrated App

• Finity's member portal is available as an app for both Android and iOS, offering members a streamlined way to interact with the program and enabling you to communicate with them through push notifications.